Cookie Policy
This page explains what cookies are, how Synapseed uses them, and how you can control your preferences. We aim to keep this clear and specific.
What Are Cookies
Cookies are small text files that a website stores on your browser or device when you visit. They are widely used to make websites function correctly, remember user settings, and provide site owners with usage data.
Cookies do not contain executable code and cannot access files on your computer. When you return to a site, your browser sends the relevant cookies back, allowing the site to recognise you or recall your preferences.
Cookie Types We Use
Essential Cookies
Always activeRequired for the basic operation of the site. These handle session management, security tokens, and consent preferences. The site does not function correctly without them.
Examples: session_id, cookieConsent
Analytics Cookies
OptionalHelp us understand how visitors interact with the site — which pages are visited, how long sessions last, and where users come from. Data is aggregated and not linked to individuals.
Examples: _ga, _gid (Google Analytics)
Marketing Cookies
OptionalUsed by advertising networks to track visits across sites and serve relevant advertisements. These are set by third-party partners and governed by their respective policies.
Examples: _fbp (Meta Pixel), uetq (Bing Ads)
Preference Cookies
OptionalStore settings and choices you make on the site, such as language or region preferences, so you do not need to re-enter them on subsequent visits.
Examples: lang_pref, region_pref
Third-Party Cookies
Some cookies are set by third-party services that appear on our pages. We do not control these cookies directly.
Google Analytics & Ads
Used for site usage analysis and conversion measurement. Governed by Google's Privacy Policy.
Meta (Facebook) Pixel
Tracks conversions from ads and builds audiences. Governed by Meta's Data Policy.
Microsoft (Bing) UET
Universal event tracking for Bing Ads campaigns. Governed by Microsoft's Privacy Statement.
Cookie Duration
Session Cookies
Deleted automatically when you close your browser. Used for temporary state management.
Persistent Cookies
Remain on your device for a defined period. Cookie consent preferences are stored for up to 12 months. Analytics cookies typically expire within 2 years.
Your Cookie Preferences
Adjust your cookie preferences below. Changes take effect immediately and are stored in your browser. Essential cookies cannot be disabled.
Essential Cookies
Required for site functionality. Cannot be disabled.
Analytics Cookies
Help us understand site usage patterns.
Marketing Cookies
Used for advertising measurement and audience building.
Preference Cookies
Remember your site settings between visits.
Managing Cookies in Your Browser
You can also control cookies directly through your browser settings. Note that blocking all cookies may affect site functionality.
Google Chrome
1. Open Chrome and click the three-dot menu (⋮) in the top-right corner.
2. Go to Settings → Privacy and security → Cookies and other site data.
3. Choose your preferred option or select See all site data and permissions to manage individual sites.
4. To delete cookies: click See all site data and permissions → Remove all or search for a specific site.
Mozilla Firefox
1. Click the menu button (☰) and select Settings.
2. Go to Privacy & Security → Cookies and Site Data.
3. Select a cookie blocking level or click Manage Exceptions for site-specific rules.
4. To clear cookies: click Clear Data and select Cookies and Site Data.
Apple Safari
1. Open Safari and go to Safari menu → Settings (or Preferences on older versions).
2. Click the Privacy tab.
3. Under Website tracking and Cookies and website data, configure your preferences.
4. Click Manage Website Data to view or delete cookies from specific sites.
Microsoft Edge
1. Click the three-dot menu (⋯) → Settings.
2. Go to Cookies and site permissions → Cookies and site data.
3. Toggle blocking options or click See all cookies and site data to manage per-site.
4. To delete cookies: click Remove all or search for a specific site to delete individually.
Mobile Browsers
On mobile browsers, cookie settings are typically found in the browser's app settings.
Chrome (Android/iOS): Settings → Privacy and security → Cookies.
Safari (iOS): iPhone Settings → Safari → Privacy & Security.
Firefox (Android): Menu → Settings → Enhanced Tracking Protection.
Your Rights
Under the Personal Data Protection Act 2010 (Malaysia) and applicable laws, you have the right to:
- Withdraw cookie consent at any time using the controls above;
- Request information about the data collected via cookies;
- Opt out of analytics or marketing tracking without affecting core site access.
Note that disabling optional cookies does not remove any previously set cookies from your browser — you must delete those through your browser settings.
For questions about cookies or data privacy, contact us at [email protected].